Orders are processed within 1–2 business days and delivered within 5–10 days. Track your shipment on our website using your tracking number, or use a tracking service of your choice. Questions? Contact us at info@novèra.com

Orders are processed within 1–2 business days and usually delivered within 5–10 business days. As soon as your order has been shipped, you will receive a tracking number.

Yes, you can return or exchange your order within the specified return period. The product must be unused and in its original packaging. Please contact us for further instructions.

You can always reach us via email. Our support team is happy to assist you with questions regarding orders, products, or returns. Email: info@novèra.com

As soon as your order has been shipped, you will automatically receive an email with the shipping confirmation and tracking information.